In this episode, we unravel the origin story of “Front Office Friend,” a groundbreaking platform revolutionizing the administrative side of dentistry. We explore the inspiration and vision behind its creation, providing a glimpse into the platform’s inner workings and its mission to enhance operational efficiency in dental practices.

Join us on a journey with Morgan Millet as she shares her path into the dental industry, unveiling the motivations that led her to become a pivotal figure in the field. Delve into the functionality of Front Office Friend, discovering how it acts as a valuable resource for dental practices. Explore topics such as The Slack Channel’s collaborative spirit, the importance of Standard Operating Procedures, and insights into addressing inefficiency in dental practices. The episode concludes with amusing insurance claim stories, offering a lighthearted perspective on the unexpected moments in the world of dental administration. Tune in for more insights from Morgan Millet, the founder of Front Office Friend.

Episode Timestamps

  • 00:00:13 – Introduction to the episode
  • 00:01:23 – Introducing the guest
  • 00:02:00 – Birth of Front Office Friend
  • 00:05:20 – How Morgan got into dentistry?
  • 00:06:33 – How Front Office Friend work?
  • 00:08:40 – What is a Slack Channel?
  • 00:09:30 – What is a Standard Operating Procedure?
  • 00:14:56 – What causes a lack of efficiency in dentistry?
  • 00:17:34 – How does the Front Office Friend guide dental practices?
  • 00:19:09 – Crazy insurance claim stories
  • 00:22:12 – How to get a hold of Morgan?
  • 00:22:30 – Advice for young dental professionals and entrepreneurs
  • 00:25:04 – Outro

The Power of Standard Operating Procedures for Your Dental Practice


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