In this episode of the Stress-Free Dentist Podcast, Dr. Eric Block is joined by renowned dental expert Dr. Richard Madow, co-founder of The Madow Center for Dental Practice Success. Dr. Madow then dives into his signature “Phony Phone Call,” showcasing humorous yet insightful calls that illustrate common challenges in dental practices. Throughout the episode, Dr. Madow provides practical advice on how dentists can shift their mindsets around these phrases to create a more positive, less stressful work environment. Dr. Block also adds his insights, including a hilarious phony phone call of his own. Listeners will walk away with fresh perspectives and actionable tips on running a successful, low-stress dental practice.

Episode Timestamps

  • 00:00:12 – Introduction to the Stress-Free Dentist Podcast
  • 00:00:31 – Resources for dentists
  • 00:00:57 – Scheduling your complimentary marketing strategy session
  • 00:01:23 – Introduction to Dr. Richard Madow and his phony phone calls
  • 00:04:32 – How Dr. Madow and The Madow Center help dentists
  • 00:06:58 – Emphasis on dental learning as a team effort
  • 00:09:34 – Five dental phrases that Dr. Madow is tired of hearing
  • 00:10:17 – No. 1: “My patients know nothing about dentistry”
  • 00:14:30 – No. 2: “Drop all your PPO plans now”
  • 00:18:33 – No. 3: “Work-life balance”
  • 00:21:19 – A quick story by Dr. Madow
  • 00:23:15 – No. 4: “Scale your practice”
  • 00:26:24 – No. 5: “We need more patients”
  • 00:28:38 – Reactivation tip
  • 00:31:22 – Phony phone call by Dr. Eric Block
  • 00:40:21 – How to get in touch with Dr. Madow
  • 00:40:45 – Advice for younger dentists
  • 00:44:07 – Outro
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Resources


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